PRIVACY
POLICY
Chongqing CNC Cutting Tools Factory ·
This Privacy Policy explains how Chongqing CNC Cutting Tools Factory ("we", "us", or "our") collects, uses, and protects information when you visit our website. We are committed to handling your personal data with transparency and in compliance with applicable international data protection standards, including the EU General Data Protection Regulation (GDPR) and other relevant frameworks.
01 · Data We Collect
We collect only the minimum information necessary to operate our website and respond to business enquiries. Data may be collected in the following categories:
Contact & Enquiry Data
Name, email address, phone number, company name, and any information you voluntarily provide when submitting an enquiry or contacting us via email or phone.
Usage & Technical Data
IP address, browser type and version, operating system, referring URL, pages visited, and time spent on the site. This data is collected automatically via server logs and analytics tools.
Cookie Data
Session cookies and persistent cookies used for website functionality and analytics. See the Cookies section below for further detail.
Business Communication Records
Records of correspondence, technical enquiries, drawings, and specifications submitted in the context of procurement discussions or OEM project evaluation.
02 · How We Use Your Data
We process your personal data only for legitimate business and operational purposes. The lawful bases for processing include contract performance, legitimate interests, and consent where applicable.
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Enquiry Response
To respond to technical enquiries, RFQs, and business communication submitted through our contact channels.
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OEM Project Support
To evaluate technical specifications, prepare quotations, and manage production communications for custom tooling projects.
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Website Analytics
To understand how visitors interact with our website, improve content, and measure the performance of our pages using aggregated, anonymised data.
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Legal & Compliance Obligations
To comply with applicable legal obligations, including record-keeping requirements and responses to lawful requests by regulatory authorities.
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Security & Fraud Prevention
To detect and prevent fraudulent activity, spam submissions, and unauthorised access to our systems.
We do not sell, rent, or trade your personal data to third parties for marketing or commercial purposes.
03 · Third-Party Services
Our website may use the following third-party services. Each service operates under its own privacy policy and data processing terms.
Collects anonymised usage statistics including page views, session duration, and traffic sources. Data is processed under Google's data processing terms. IP anonymisation is enabled where supported.
Google Privacy Policy ↗Used to monitor website indexing performance and search visibility. No personal user data is collected via this service.
Enquiry submissions are transmitted to us via secure server-side processing. Data is stored in our email and CRM systems and not shared with unauthorised parties.
Our website is hosted on a third-party web hosting service. Server logs including IP addresses and request timestamps are retained for security and operational purposes as governed by the hosting provider's privacy policy.
Cookies
We use essential cookies necessary for website functionality, and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the website.
04 · Your Rights
Depending on your jurisdiction, you may have the following rights with respect to personal data we hold about you. To exercise any of these rights, contact us using the details below.
Request a copy of the personal data we hold about you and information on how it is processed.
Request correction of inaccurate or incomplete personal data held about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that we limit the processing of your personal data in certain circumstances, such as while accuracy is being verified.
Object to processing of your personal data where processing is based on legitimate interests.
Receive a copy of your personal data in a structured, machine-readable format, where technically feasible and applicable.
We will respond to valid requests within 30 days. We may need to verify your identity before processing a request. If you are located in the European Economic Area (EEA) and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection authority.
05 · Data Retention & Security
Retention Periods
- · Enquiry correspondence: retained for the duration of the business relationship and up to 3 years thereafter.
- · Analytics data: aggregated and anonymised data retained up to 26 months.
- · Server logs: retained for up to 12 months for security purposes.
Security Measures
- · HTTPS encryption for all data transmitted through the website.
- · Access to personal data restricted to authorised personnel only.
- · Regular review of data handling practices and access controls.
06 · International Data Transfers
Our operations are based in Chongqing, China. If you are accessing our website from outside China -- including from the European Economic Area, United Kingdom, or other jurisdictions -- your data may be transferred to and processed in China.
We take reasonable steps to ensure that such transfers are handled securely and in accordance with applicable data protection requirements. Where required, we rely on standard contractual clauses or other appropriate transfer mechanisms recognised under relevant data protection laws.
Contact Us
For privacy-related enquiries, requests to exercise your rights, or questions about this policy, contact us directly:
xuezheyux@gmail.comChongqing CNC Cutting Tools Factory
Chongqing, China
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable legal requirements. The date of the most recent revision is displayed at the top of this page.
Continued use of our website following any update constitutes your acknowledgement of the revised policy. We encourage you to review this page periodically.
This policy is intended to comply with the EU General Data Protection Regulation (GDPR), China's Personal Information Protection Law (PIPL), and other applicable international data protection frameworks. This document does not constitute legal advice. If you have specific compliance questions, please consult a qualified legal professional.